Service and Support

DCG Systems is committed to customer satisfaction. Our trained support staff is committed to fulfilling your needs and making sure that your investment in our products makes your company profitable. Our service engineers log, track and resolve your issues though an on-line database, and are able to provide you with timely up-to-date status reports.

For customers

To request service, please contact the Call Center:

1 (510) 897-6883

1 (877) 623-8497

A voice menu will direct you to the appropriate service contact for your region of the world.

For DCG service engineers

To access the customer relations management database, please log in below:

Support Notices

DCG Systems announces new CCD upgrade to replace vendor discontinued RTD CCD cameras as of April 30, 2009.